Privacy Policy

We collect information you provide directly, including your name, email address, account details, creator profile information, product listings, payout setup details, support requests, and payment-related transaction data. Payment card details are processed by Stripe and are not stored directly by Zagram.Store.

We also collect technical and usage information such as device and browser data, site activity, log data, and interactions with storefronts, carts, and checkout flows. Some information may be provided by integrated services such as Supabase, Stripe, or analytics tools you enable.

We use personal information to operate the marketplace, authenticate users, process purchases, deliver digital products, manage creator storefronts, provide customer support, protect against fraud, comply with legal obligations, and improve the platform.

If transactional email is enabled, we may send emails such as purchase confirmations, account welcomes, creator onboarding messages, approval notices, and refund confirmations. We do not sell personal information.

We share information with service providers that help run the platform, including hosting, authentication, storage, payment processing, email delivery, and analytics providers. These providers receive only the information needed to perform their services.

We may also share information where required by law, to protect users and the platform, to investigate fraud or abuse, or in connection with a business transfer such as a merger, acquisition, or asset sale.

We retain information for as long as necessary to operate the service, maintain transaction records, meet legal obligations, resolve disputes, and enforce agreements. Some information may remain in backups or required accounting records for a longer period.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or limit certain uses. Contact us to make a request. We will handle requests in line with applicable privacy laws, including GDPR and CCPA where relevant.

Zagram.Store is not intended for children under 13, and creators may not knowingly use the platform to collect personal data from children in violation of applicable law. We use reasonable technical and organizational measures to protect personal information, but no service can guarantee perfect security.

If you use Zagram.Store outside the United States, your information may be processed in countries where our providers operate. By using the platform, you understand that your information may be transferred and processed internationally in accordance with this policy.